We, "D&K Travel" Ltd, are committed to protecting and respecting your privacy and we make it our highest priority to safeguard the confidentiality of any and all personal information you provide to us.
This policy sets out the approach that we take to the collection and handling of any such information and applies to all websites, mobile apps and other services operated by us called hereafter the “Services”.
By using our Services you are deemed to agree to our use of your information in accordance with this policy. We encourage you take a few minutes to read through and contact us if you have any queries.
In the event of any changes to our approach, we will update this policy and post the latest version on this page – please check back regularly to ensure you remain up to date.
What kind of information we collect?
Most information that we collect from you is linked to non-personal identifiers such as anonymous User IDs or device IDs, and does not enable you to be identified as an individual in the offline world (“Non-Personal Information”). Such Non-Personal Information includes things like your browser type, the type of device you are using, access times, the features or functionality you selected whilst using the Services and your general geographic location. As a rule, we will analyze this Non-Personal Information only statistically in order to prevent errors and to improve our Services.
How and when we collect this information?
We collect information that you voluntarily provide to us during your use of the Services. This can range from Non-Personal Information, such as the dates and desired destination you ask us to run a search against, to the Personal Information you are required to submit where you wish to register to our newsletter.
In addition to information that you voluntarily provide to us, we also collect certain Non-Personal Information directly from you as you use the Services, as well as indirectly where it is provided to us automatically by third party applications, social networking sites (such as Facebook or Twitter) or other websites (such as a promotion partner) that you connect to the Services from.
How do we use this information?
To deliver the Services
We use your information to deliver the Services and the specific features and functionality you request. This includes things like generating the search results that most accurately match your search criteria, storing your Personal Information in order to email you newsletters that you have selected to receive.
To optimize & personalize the Services
To deliver appropriate advertising
We work with online advertising companies to display targeted advertising on our website and third party websites that you visit. This targeting may be based on information you submit on our website or third party websites. This targeting may also be based on your activities or behaviour on our website or those of third parties. We may also obtain information about your browsing history from our business partners. To learn more about targeted advertising and how you can accept or refuse (opt-out of) this type of advertisements, we recommend that you
To better understand and improve the Services
We or our third party service providers may set statistics cookies. These allow us to gather aggregated or segmented information about the types of visitors that access our website and the pages and advertisements that they view. In order to better understand your use of our website, we or our third party service providers may collect information on such use, including pages visited, links clicked and mouse movements. We do not use this information to personally identify you.
To contact you
We use your Personal Information to contact you with email newsletters you have requested. We may also respond to communications you have sent us.
Do any third parties collect information about me when I use the Services?
How we share your Information?
As a search engine, this website only brokers the deals of the relevant travel provider websites. Accordingly, a booking is made on the pages of such travel provider booking website. In each case you enter into a contract with the relevant travel provider’s website, data will be collected there directly by the third party. Please be aware that we are not responsible for the privacy practices of such third party websites. When you leave or otherwise cease using the Services, or transfer your information from the Services to a third party platform, we encourage you to read the applicable privacy policies of each and every third party platform that you allow collecting information from you.
We may share your information with our corporate affiliates and with third parties for our legitimate business purposes as permitted by law. For example, we may share your information with suppliers who perform services on our behalf and have agreed in writing to protect and not further disclose your information.
We may disclose information if required by law, for example to law enforcement or other authorities. This includes court orders, subpoenas and orders arising from legal processes, and administrative or criminal investigations. We may also disclose your information if the disclosure is necessary for the prevention, detection or prosecution of criminal acts or to prevent other damage, or in response to a legal action or to enforce our rights and claims.
We may also share anonymous aggregated usage information with others.
How do we store your Information?
Our servers and data centers are located in EEA (European Economic Area) and our travel providers may be located there and in other countries. By providing us information, you agree that your information may be transferred to and stored in these countries. As a result, your personal information may be subject to access requests from governments, courts, or law enforcement in those countries according to laws in those countries. Subject to the applicable laws in such other countries, we will provide the necessary safeguards to maintain protections of your personal information, e.g. by obtaining from the data recipients contractual commitments based on the EU model clauses.
How do we keep your Information safe and secure?
We make the confidentiality and security of your Personal Information our highest priority and we limit access to it to our employees who need to come into contact with it in order to fulfill their role and enable the Services to be provided to you.
Although we do our best to protect your Personal Information, the transmission of information via the internet can never be completely secure and we are therefore unable to guarantee the security of the information which you share with us at your own risk.
A cookie is a small file, typically of letters and numbers, downloaded on to a device when the user accesses certain websites. Cookies are then sent back to originating website on each subsequent visit. Cookies are useful because they allow a website to recognize a user’s web browser or device.
How can you choose to opt-out?
Cookies on our website may be set by us, by third parties under contract with us, or by independent third parties such as advertisers.
Our site makes use of both ‘session’ and ‘persistent’ cookies. ‘Session’ cookies remember information from page to page for filtering and completing searches before being removed when you end your session. ‘Persistent’ cookies enable our websites to recognize you when you make return visits to us, and remain stored on your computer until deleted, or until they reach a specified expiry date. Persistent cookies placed on your computer as a result of your use of our website will never be stored for longer than 12 months from the date of your last visit.
The table below sets out the various types of cookies we use, why we (or relevant third parties) use them, and includes information you can use to control and learn more about the cookies used on our site.